https://tube.odat.xyz/videos/watch/b4e8afe7-2ced-4d9f-a60e-a026ae255fcd

When your job hinges on how well you talk to people, you learn a lot about how to have great conversations – and most of us don’t converse very well. A great conversation requires a balance between talking and listening. This balance is important because bad communication leads to bad relationships, at home, at work, everywhere.