Understanding Cognition: Availability Heuristics - A Fallacy Of Memory by cryptogee

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· @cryptogee ·
$26.02
Understanding Cognition: Availability Heuristics - A Fallacy Of Memory
![Man_browsing_phone.jpg](https://cdn.steemitimages.com/DQmZ2E4szXKWfJS9ye6GFf4ZzTYwGURRrkJo4TbysM3nZRg/Man_browsing_phone.jpg)

Are there more regularly used words in the English language that start with the letter 'k'; or more with the letter 'k' as the third letter?
##### **answer below.**
<br>
Sometimes your cognitive biases act as a double edged sword, in that they can be both helpful and harmful to your continued survival in certain situations.

The *availability heuristic* is one such example. For instance if you answered the question that I asked above instinctively, the chances are you believe there are more popular words that start with 'k', than have 'k' as their third letter.

But as you may have guessed by now, the opposite is true. There are far more words with 'k' as the third letter, than begin with 'k'.

The reason that you, and almost anyone who is asked that question answered it in that way. Is because it is easier to remember words that start with 'k' - *kitchen*, *knife*, *kettle* and *knave*.

Yet it is much harder to remember words with 'k' as the third letter, such as acknowledge, bake, like, or cake. Of course once you start thinking about words with the third letter being 'k', you can't stop!

## Marketing Availability

If I were to ask you to, as quickly as you can, name a sports shoe brand, and then I asked you again to name another one. The chances are the first time you would say; Nike or Adidas. The second time you would name the one of the two you didn't name the first time.

This is because these are the two biggest sports shoe manufacturers in the world, and therefore are the ones that are most available to your memory.

Nike and Adidas spend more on advertising than all of the other sports brands put together. Therefore you will most likely think of these brands when buying sporting goods.

This means that they are so prevalent within society, that they don't even have to put their name on an advert for you to know who the advert is by. Everyone knows what the Nike swoosh, or Adidas stripes look like.

## The Politics Of Availability

Availability heuristics are why allowing political parties to spend as much money as they want on advertising is such a flawed system.

This is because during an election campaign, if you are an undecided voter who is mainly exposed to favourable stories to one particular politician. Then you are likely to vote for that person.

The reason being that the availability heuristic is a hierarchical type bias. In other words the things you can easily recall to mind, take a higher position of importance.

Politicians use this all the time to manipulate the electorate. Say for instance an interviewer asks a politician about what they are going to do about the growing pollution problem in their constituency. In this situation the politician knows that whilst it is an important problem, they can deflect the conversation (and the voters' attention) onto something less important, yet more high profile.

So the politician might answer that question like so;

*Of course pollution is important, but I want to talk about the disgusting attack on that poor taxi driver the other day. I promise to stamp out disgusting attacks like this in the future!*

In this scenario a taxi driver was attacked and it was all over the news. The guy almost died and it was indeed a horrible attack. However attacks on taxi drivers are not that common in this fictitious town. But the fact that everyone is talking about it, ensures that the matter seems much more important than *pollution. Because specific incidences of pollution will be harder to bring to mind.* 

## Availability: Friend Or Foe?

Of course there is a very good use for the availability heuristic. If for instance we were in a room and there was a sudden urgent need to leave it. Then you would most likely go to the entrance you entered with, or the last one you saw.

In other words this is a cognitive bias which helps greatly in snap decision making. Whereby spending time pondering on the decision could seriously harm your chances of survival.

However we must remember when making purchasing or political decisions, the availability heuristic bias can cause us to ignore more important issues because they are harder to remember than things that are potentially less important.

The key to breaking this bias is doing a bit of research. Sure, after doing the research you may not change your mind.

You may still think that Nike do the best sports shoes and that Donald Trump is the best politician of all time. But at least (hopefully), you'll be basing those decisions on things that were a little harder to find out, and didn't just spring to mind.

By doing so we free ourselves from the tyranny of availability and set ourselves on the path to making better, more informed choices.

***Public Examples Of Availability Heuristics***
>After the 1970s JAWS film about a killer shark, many people believed that shark attack was inevitable and refused to go swimming at the beach. - **Actual Fact:** There are on average 16 shark attacks each year in the United States, roughly 40 globally. Most are not fatal.

>Most people believe 'fake news' is a problem caused by the mainstream media releasing fake stories, and therefore trust of mainstream media is at an all time low. **Actual Fact** The biggest fake news stories of 2017 originated from individual Twitter accounts and independent sites like Inforwars, which broadcast to 750,000 followers on Facebook about a 'category six' hurricane (Irma). There is no such thing as a category six hurricane.

**Further Reading:**
>[Availability: A heuristic for judging frequency and probability - *Cognitive Psychology issue 5 - pages 207-232 - Science Direct*](https://www.sciencedirect.com/science/article/pii/0010028573900339)
>
>[Availability heuristic - *Wiki*](https://en.wikipedia.org/wiki/Availability_heuristic)

WHAT WAYS IN PARTICULAR DO YOU THINK AVAILABILITY HEURISTICS MIGHT EFFECT YOUR LIVES AND DECISION MAKING? CAN YOU REMEMBER A TIME WHEN AN EASILY RECALLED FACT OVERSHADOWED A MORE IMPORTANT HARD TO REMEMBER ONE? AS EVER, LET ME KNOW BELOW!

>Title image: Jamie Street on Unsplash

[*Cryptogee*](https://steemit.com/@cryptogee)

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@stealthtrader ·
$0.15
Very good points here.. I guess a lot of people are hypnotized.
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vote details (1)
@cryptogee ·
Yes and unfortunately only some of us realise that...

[*Cg*](https://steemit.com/@cryptogee)
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@quillfire ·
$0.13
@cryptogee,

As an ad-man, I can tell you that this is but the tip of the iceberg *(I tend to be very critical of most advertising).*

That said, your article brings up an interesting conundrum: There are so many cognitive biases that if you decided to create a "non-manipulative commercial" ... how would you even do it?

Our brains are our brains. They evolved for an environment *(the Plains of Africa)* that no longer exists. One part of our brains created the wonders of the modern world, but the other parts of our brains are still very much stuck in the past.

The exact same techniques that create all those "manipulative adverts" are  also what create *"Art"* (in fact, studying Art is how we figured out how to make the ads effective).

When I advertise to you, I'm advertising to your brain. But your brain is comprised of three parts: The ancient Reptilian Complex *(instincts);* the Limbic System *(emotions);* and the Pre-Frontal Cortex *(logic).*

If I'm an "honest ad-man," which one should I appeal to? 

When writing about advertising, critics complain that ad-men manipulate people's thinking by appealing to the R-Complex and/or Limbic System. But aren't those as much part of your brain as your Pre-Frontal Cortex? Aren't they also ... Cryptogee?

People who have a "High Need For Cognition" *(like you and I)* tend to prejudice the Pre-Frontal Cortex *(logic)* to such an extent that we view decisions clearly made in it's absence as ... "stupid." 

But study after study demonstrates that, contrary to popular belief *(and our intellectual snottiness),* humans seldomly use their Pre-Frontal Cortex to "reason out the best choices." 

Rather, we use them to create "post-hoc justifications" for choices about which we have "preexisting emotional preferences." We use them to "manufacture logical-sounding explanations" *(that we tell to ourselves and others)* for our instinctive and emotional biases.    

Logic-based ads have a long history of "not working" because they're not "in sync" with how human brains actually work.

Here is an advert for Dow Chemical. It is a 100% appeal to emotion ... and it is utterly beautiful. And, it was very effective in "brand-building."

https://youtu.be/vsCG26886w8

Was this commercial dishonest because it did not discuss the products that Dow Chemical actually makes? Because it was a deliberate attempt "to be beautiful" and, in doing so, undoubtedly effected people emotionally?

Or, was it a demonstration of Dow Chemical understanding how the human mind actually functions and their crafting an advertisement reflecting such realities? An effort to connect, and build rapport, with their consumers by demonstrating that there's "soul behind the science" *(which, incidentally, is the hallmark of all great science teachers)?* To understand, like poets, that sometimes the figurative is more powerful than the literal.
 
Should Dow be constrained to saying, *"We manufacture both acidic and citric acetate ... buy some."*? Perhaps ... but then they'd go bankrupt, a lot of people would lose their jobs and there would be no calcium acetate or calcium citrate to buy. (Actually, both can be easily made in your kitchen ... something you ought to write about in your Health Series because these are far more bioavailable than other kinds of calcium typically sold in stores. Plus ... **_chemistry is bloody interesting.)_**

Besides blogging, you are also an author. If you are ever to become a "best-selling author," you will have to learn to "manipulate the minds of your audience." 

As you and I discussed elsewhere, *In Media Res,* a common literary technique, does exactly that ... it is designed to emotionally "hook" the reader, to cause them to "invest" in the narrative early on. 

It's clearly "emotional manipulation." Is that morally wrong? Or is it good art? When you explain the technique to people, they smile and say, *"And that's what makes him such a Great Author."* 

*Quill*
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vote details (1)
@cryptogee ·
Ha, I was waiting for your comment on this one! :-)

>But study after study demonstrates that, contrary to popular belief (and our intellectual snottiness), humans seldomly use their Pre-Frontal Cortex to "reason out the best choices."

I don't think there is any more depressing paragraph to me at this moment . . .

To be honest you make fair points, and at the end of the day at some level, we actually *want* to be advertised to. As you correctly point out, a completely logical advert would not appeal to the masses.

Although there is an exception, I remember the *Ronseal* Wood Seal and varnish adverts. They were brilliant in their simplicity, artistically pure in their absolute and divine logic.

They pragmatically took you through what the product did and then topped it with their logical strapline;

>Ronseal, does exactly what it says on the tin.

This was wonderful because it made an art out of logic. The ad came at a time when ads in England were getting more and more obscure, the art was used to confuse and obfuscate. Leaving the watcher in an art-induced inebriation. With the intent on *selling by stealth*.

Ronseal realised that the sorts of people who bought wood seal products, were the sorts of people that cared about the condition of their wooden fences. These people were very much led by their pre-frontal cortex.

*If I don't seal my fence, it will expand and ruin when it rains.* This is pure and simple logic. *I need something to stop it.*

However the wood seal enthusiast hates shopping, he (and of course 99.99% of wood seal enthusiasts are hes) does not need lots of fancy talk when it comes to a wood sealant. He simply needs to know if it works, where he can get it and how much it costs.

Step forward Ronseal, to cut through the artistic guff and just tell it like it is. Move over limbic system! Step aside puny reptilian brain! I want to speak to the goddamned master of the house!

Hey! Pre-bloody-frontal cortex, buy this wood sealant, it does exactly what it bloody well says on the tin. You don't need a fancy ad, or indeed me telling you what it does, you just need to read the effing tin!!!!

Ahhhh, I wish they were all like that. Alas though, you're right, if they were, then you and I would be bankrupt from spending all our money on anything that was advertised to us. 

Or rather the companies would be bankrupt as our combined coffers proved to paltry to sustain the Nikes, Adidases and Apples of this world.

So no, emotional manipulation is not morally wrong when it comes to advertising. I can but sigh and let people know about it so that at least they're aware when it is happening.

Plus [leans closer in conspiratorial whisper], between you me and the gatepost, even though I mention advertising. I am actually talking to all those people who believe that they are being manipulated by the mainstream media, when missing the fact that their very own beloved conspiracy sites have them wrapped around their little fingers. :-)

<iframe width="560" height="315" src="https://www.youtube.com/embed/zR2Ox4HWaXM" frameborder="0" allow="autoplay; encrypted-media" allowfullscreen></iframe>
>logical poetry in motion
<iframe width="560" height="315" src="https://www.youtube.com/embed/HJlCK2A9bAY" frameborder="0" allow="autoplay; encrypted-media" allowfullscreen></iframe>





[*Cg*](https://steemit.com/@cryptogee)
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vote details (1)
@quillfire ·
@cryptogee,

**_This is the best reply-to-a-comment in the history of Steemit!_** 

I tell you, I am laughing my ass off. From across the Atlantic, I can literally *feel your resignation bordering upon despair.* Your palpable disappointment in your fellow man. This is the very reason why Plato wanted to banish all the poets from Athens. 

Take solace, my friend ... **_you're Plato!_**  

>Ha, I was waiting for your comment on this one! :-)

And, on top of it, you knew your fate ... but still valiantly sallied forth to do battle. You have my salute, sir. For some reason, your passion-despite-your-plight called forth one of the best pieces of British theater since Shakespeare. Cryptogee ... the neurological Black Knight! :-)

**_"Come on, then!"_**
.

https://youtu.be/ZmInkxbvlCs

*Quill*
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