Yes I also do not think that steemit is doing their job perfectly. They focus very much on development and not much else. Their idea is to leave everything else to the community and just bring code that they hope the witnesses will adopt. I think they should do much more marketing. But that is their choice. 

For the million dollar accounts here, they can vote their witnesses and complain with them. Or they can pay someone to implement a service they want. Steemit doesnt owe them shit. They are as much a major player here as steemit and they have all the opportunities to make this place better. I think this is part of the problem here. The big holders dont understand what they got into. The think they buy a service from steemit, but they are not. They pay to be part of the system and they should not wait on others to do what they want. They are steem and they should work to improve the system themselves. Otherwise they risk loosing their stake and it will be their fault for not understanding what they bought.