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CoinBase responds to my support ticket - 3 years, 10 months, 16 days LATE! by overkillcoin

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· @overkillcoin · (edited)
$8.19
CoinBase responds to my support ticket - 3 years, 10 months, 16 days LATE!
<center>![thumbnail_overkillcoin_steemit.png](https://steemitimages.com/DQmeV21bC1g8T3vCfiVfqLxaVsWyBjrZCRk2XJQKgmT8Zwm/thumbnail_overkillcoin_steemit.png)</center>

<center><h1>It was November 4, 2013... Bitcoin peaked 30 days later </h1>I tried setting up a CoinBase account. For two weeks, I couldn't get it to work. It wasn't good for me to wait so long, but I contacted support on the 18th. The increased sign up volume due to FOMO apparently lead to issues with account verification and 2fa security.</center>
<center>I couldn't get my account verified. I meticulously reported the small amounts they deposited in my account, but their system refused to accept them. Then "Authy", their 2fa software went nuts. So, I contacted CoinBase's support. Some help that was. I asked repeatedly to get verified over the phone, which fell on deaf ears. And they kept confusing the 2fa problem with the bank verfication problem.</center>

<center>![maddest-okc.png](https://steemitimages.com/DQmbm58s5mkVxTTH7tBFXJf27e4VFobHoygLVEdnmkph2CS/maddest-okc.png)</center>

<center><h1>Just part of the long chain of crypto curses I've endured </h1>I have many, many stories like this about how SOMETHING got in the way of a great buy in or trade. I've learned to just live with it. But it didn't help today when the Einsteins over at CoinBase contacted me - 3 years, 10 months and 16 days late! Way to pour salt in a wound, jack-wagons! </center>

<center>![late-reply-ya-bastards.png](https://steemitimages.com/DQmPrG9AmnRAAoW6iTygugUTRrZjETtFGsFtLmJq9axHqV1/late-reply-ya-bastards.png)</center><hr>
<center><h1>Entire support thread is shown below</h1>Really, I'm just sharing a bit of history and showing some of the stupidity that was out there for early adopters - and those who weren't able to adopt early due to CoinBase. They may be a major factor in why I'm just a measly dolphin! </center>
<center><a href="https://twitter.com/Overkillcoin_Jr">![dolphin_icon-social.jpg](https://steemitimages.com/DQmReU6HwKApaF9FjmS5MHdHYQMSwc7REQfrnxkMWtHZV52/dolphin_icon-social.jpg)</a></center>

<center>![entire-mail.png](https://steemitimages.com/DQmUkdK6ri7aW4y4ev5X5rkhV9wZjmviyr2iAiywqfHYNLF/entire-mail.png)</center>
👍  , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , ,
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@reddragonfly ·
$0.04
Wow... talk about taking the ridiculousness of misfiring automated systems to a Whole. New. Level.

Customer Dis-Service 101.
👍  
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@overkillcoin ·
They were a big factor in crippling my crypto. Totally incompetent. I'm certain they could have verified me manually.
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@teamsteem ·
$0.04
Hahahahaha! I'm sorry about this situation. Couldn't help it but to laugh quite a lot.
👍  
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@overkillcoin · (edited)
Hi @teamsteem! thanks for your support and comment... Yep, it's messed up, isn't it? 

There's a purpose for everything that happens in life, but I am not sure why any of this happened the way it did. 


:D
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@randowhale0 ·
This post received a 1.6% upvote from @randowhale thanks to @overkillcoin! To learn more, check out [@randowhale 101 - Everything You Need to Know](https://steemit.com/steemit/@randowhale/randowhale-101-everything-you-need-to-know-about-randowhale)!
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@pugriffs ·
$0.05
That is complete madness.
👍  
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@overkillcoin ·
I complained on twitter, but I think I'll probably get a response four years from now XD
👍  
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@fabiyamada ·
Gp
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@overkillcoin ·
Dog's diapers!!!
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@fabiyamada ·
Hahhahaha randomness!
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@rehan12 ·
An asking about the service satifaction that kind of seems OUtragious 

lol what they were expecting
👍  
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@kryptokayden ·
$0.67
Did they replied to you via a snail mail?
👍  
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@overkillcoin ·
Haha... maybe I should do a rant about it?
👍  
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@kryptokayden ·
$0.66
DOOOO EET NAO PLOS! That'll be really hilarious!
👍  
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@yanes94 ·
$0.06
wow almost 4 years to respond hahahaha these people won the government of my country in ineptitude
👍  
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@overkillcoin ·
Ohhhhhh I hate governments... more like parasites XD
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@yanes94 ·
$0.04
politicians want the best just for them nothing more.
👍  
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@overkillcoin ·
At least a stupid company or service doesn't steal and steal and steal like all governments love to do, haha...
👍  
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@yanes94 ·
$0.04
That's right, you're right at 10000% Hahahahaha
👍  
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@phoenixwren ·
$0.07
WOW... that puts any customer service horror story I have ever had to shame. You get the dubious honor of Worst Customer Service Story. Your trophy will arrive in four years.
👍  
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@overkillcoin ·
To make matters worse, I tagged them on twitter and those dirt sandwiches gave no response. They suck in general, not just because of the nitwits I was forced to endure...
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