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My Actifit Report Card: November 30 2019 by forecastlehead

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· @forecastlehead ·
My Actifit Report Card: November 30 2019
前天影哥安排我出去在店附近找一家酒店准备过几天今年年会,一共跑了三家,这三家对我的感觉都不一样,第一家,我去的时候他们在休息前台有人而且还有客人也是准备订桌,其中一位看似主管的美女立刻给我带到休息区坐下并给我端了一杯热水,然后我们就开始聊而且该用“弟弟”这个名词,顿时让我感觉很亲近;第二家,装修比第一家档次一点,去的时候他们正准备跳舞,于是来到前台沟通但是觉得有点冷漠生硬,再说到能不能送点其他菜品的时候直接被拒绝了没有一点看似商量的余地,于是我便转身离开了;第三家,刚开业不久装潢设计都很高大尚,地方宽敞明亮,但是服务却基本没有,我是骑电动车去的到车场我看非机动车第一排基本停满,想找个位置保安同志让我退出来停到道牙上于是照做,让后来到大厅,简单转了一圈有很多工作人员但是没人搭理,我便自己走到前台,前台的姑娘说几号订桌她就开始翻订单,然后说我这会很忙你先看菜单,于是我简单看了菜单发现菜品比前边两家的都少,而且价格还是最贵的,最后我便离开了。去了三家酒店不管是装修风格有区别而且最重要的是给人的感觉落差很大,如果装修豪华品质服务跟不上我想那也只是一个空壳,就像大哥们常说的,服务品质是我们行业的基本,更是服务行业的“命脉”!F

今天晚上在水吧协助了一会儿,由于今天吧台阿姨上的是中班。前几天在抖音上看了几个做果盘的视频,正好今天晚上有机会操刀制作,刚开始应为有段时间没怎么做果盘了,有些显得手生,但是在制作完成2个小果盘后就又从新找到了“感觉”便顺手了许多,后来用现有的水果开始制作几个不同的中果和大果,从摆放到改刀做了几个小花样,虽然不是那么的专业,但是视觉还是不错的,满满的欣喜,幻想经常来的客人如果用到应该也会有不一样的感觉;生活和工作都要不断尝试和创新,这样会更加精彩!

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