Yes, he really did an amazing job of staying calm and thinking outside the box. If it was not for his pencil test it could have gone a lot worse for my father. I know it was not easy for paramedics, but attacking my brother and basically telling him he is lying is not a way to go.  Because they are not perfect and they can make a mistake. But, if you are polite, and listen to what my brother was saying they could of more easily figure out what is going on. And, they almost did make a mistake. A big one. As you will see in my next post what started happening later. 

Well, when it comes to your friend it is pretty much the same as in my father's case. It is not an easy job to be a doctor, and making life and death decisions is no easy task. And, they do make mistakes as they did in your friend's case and almost in my father's case. But, being a human being first and not talking down to somebody is the first thing they need to change. 

Thank you for your amazing comment @natubat. Have an amazing day. :)