RE: Do you have questions about communities? Fire away! by valued-customer

Viewing a response to: @gadrian/do-you-have-questions-about-communities-fire-away

hive-111390 · @valued-customer · Feb 23 '20

$0.02

I had a run at making a new community today, on a topic I and some other folks have been posting fairly regularly about.  After I had downloaded the keys, the process failed.  I started over, and it failed again at the same point.

I am very appreciative of your offer to resolve questions.  I hope I can ascertain why the process failed at the same point twice.

Thanks!

👍 gadrian

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@gadrian · Feb 23 '20

From your description it looks like you tried it from Steempeak.

You have enough STEEM in your wallet, so that's not it.

Was it an error or how did the process fail?

Did you reach the point to click "Continue" to create the community owner account, or the process failed before that?

If it was an error displayed, do you remember what it was? Or if you don't, can you repeat the process and maybe take a screenshot when it shows up.

👍 valued-customer

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@valued-customer · Feb 23 '20 (edited)

It was exactly at the point when I clicked continue after downloading the keys.  Then this came up.

![communitiesbroken_20200222_210210_beta.steemconnect.com.png](https://files.steempeak.com/file/steempeak/valued-customer/IV4M2TAN-communitiesbroken_2020-02-22_210210_beta.steemconnect.com.png)

I just tried it again, and met the exact same fate.  This is the second page I arrive at during the process.  I never am prompted to enter keys or anything other than name the community and provide a description, and then download the keys.  There is a check box verifying the keys are saved safely, and I do check that before clicking continue.

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@gadrian · Feb 23 '20 (edited)

This is an error thrown by SteemConnect and maybe @asgarth can check the logs to see what was going on.

By the way, are you sure you entered the private active key in SteemConnect when you were asked for it, instead of the posting key?

If you are comfortable with this, you can create the community in-between from Steempeak if you install Steem Keychain extension or via steemit.com.

👍 valued-customer

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39 replies